Application/Sales Representative EIMEA CMT

Overall purpose for the position:

Responsible for pre-sale application and technical support for a specific segment of the CMT portfolio.

Responsible for own sales territory, with quota.

 

Key responsibilities:

• Answering application and technical support requests from customers
• Answering for own sales territory
• Hardware & Software specialists/experts
• Knowing the customers application (subject matter experts)
• Experts in setting up Demos and helping the customer success.
• Internal training
• Marketing liaison
• R&D and Operations support (testing, release etc.)
• Bring credibility to the sales process

 

Typical tasks to do:

• Supporting customer base in technical / application questions
• Attending trade shows
• Technically supporting distribution and customers (part of sale)
• Training or installation at customer labs (paid) remotely or on-site

 

Key relationships:

Internal: Sales, Distributors / R&D / Customer Service / Manufacturing External: Customer base

 

Necessary skills, knowledge and experience required:

• Very good skills English
• Team player with good organizational skills and a precise working style

 

Necessary personal qualifications & competences required:

• Strong scientific and/or product application knowledge as well as an understanding of basic technical and troubleshooting skills.
• Strong communication, customer relations, and customer service skills are essential
• Ability to address, interpret, and communicate scientific value and findings to internal and external audiences
• Willingness to travel internationally and engage key stakeholders as needed

 

Please send us your detailed application documents in electronic form to: jobs [at] multichannelsystems.com