Application/Sales Representative EIMEA CMT
Overall purpose for the position:
Responsible for pre-sale application and technical support for a specific segment of the CMT portfolio.
Responsible for own sales territory, with quota.
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Key responsibilities:
- Answering application and technical support requests from customers
- Answering for own sales territory
- Hardware & Software specialists/experts
- Knowing the customers application (subject matter experts)
- Experts in setting up Demos and helping the customer success.
- Internal training
- Marketing liaison
- R&D and Operations support (testing, release etc.)
- Bring credibility to the sales process
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Typical tasks to do:
- Supporting customer base in technical / application questions
- Attending trade shows
- Technically supporting distribution and customers (part of sale)
- Training or installation at customer labs (paid) remotely or on-site
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Key relationships:
Internal: Sales, Distributors / R&D / Customer Service / Manufacturing External: Customer base
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Necessary skills, knowledge and experience required:
- Very good skills English
- Team player with good organizational skills and a precise working style
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Necessary personal qualifications & competences required:
- Strong scientific and/or product application knowledge as well as an understanding of basic technical and troubleshooting skills.
- Strong communication, customer relations, and customer service skills are essential
- Ability to address, interpret, and communicate scientific value and findings to internal and external audiences
- Willingness to travel internationally and engage key stakeholders as needed
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Please send us your detailed application documents in electronic form to: jobs [at] multichannelsystems.com
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